Terms & Conditions
Effective Date: July 20, 2026
Welcome to Kiksolyn. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these terms, please do not use our website.
1. About Kiksolyn
Kiksolyn is an online retailer offering quality products to customers across Nigeria. We reserve the right to update, modify, or discontinue any product, service, or feature on our website at any time without prior notice.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
The information you provide is accurate and complete.
You have the legal capacity to enter into binding agreements.
3. Products
We make every effort to ensure that product descriptions, images, pricing, specifications, and availability are accurate.
However:
Product colours may vary depending on your screen settings.
Minor variations in packaging or appearance may occur.
Availability is subject to stock levels.
We reserve the right to discontinue any product without notice.
4. Pricing
All prices displayed on the website are in Nigerian Naira (₦).
Prices may change without prior notice.
While we strive for accuracy, pricing errors may occur. If an error is identified after an order is placed, we reserve the right to cancel the order and issue a full refund where applicable.
5. Orders
After placing an order, you will receive an order confirmation email or SMS.
This confirmation does not constitute acceptance of your order.
Your order becomes accepted once payment has been confirmed and your order has been processed for shipment.
Kiksolyn reserves the right to:
Reject any order.
Cancel suspicious or fraudulent orders.
Limit quantities purchased.
Refuse service where necessary.
6. Minimum Order Quantity
Certain products are sold in multiples of six (6).
Orders that do not meet the required quantity may be automatically rejected or adjusted before processing.
7. Payments
We accept secure payments through approved payment gateways available during checkout.
Your order will only be processed after successful payment confirmation.
Kiksolyn does not store your debit or credit card information.
8. Shipping and Delivery
We currently deliver across Nigeria.
Delivery timelines are estimates and may vary due to:
Courier delays
Weather conditions
Public holidays
Incorrect delivery information
Events beyond our reasonable control
Shipping fees are calculated during checkout based on your delivery location.
Customers are responsible for providing accurate delivery information.
Additional charges resulting from incorrect addresses or failed delivery attempts may apply.
9. Inspection Upon Delivery
Customers are advised to inspect their order immediately upon delivery.
Any shortages, damages, or incorrect items should be reported within 48 hours of receiving the order.
10. Returns and Refunds
Returns are accepted only in accordance with our Return Policy.
Generally, products may be eligible for return if:
They were delivered damaged.
The wrong product was supplied.
The item has a verified manufacturing defect.
Returned products must be:
Unused
In original packaging
Returned with proof of purchase
Refunds are processed after inspection and approval.
Shipping fees are generally non-refundable unless the error was caused by Kiksolyn.
11. Promotions and Discounts
Promotional offers are subject to individual terms.
Kiksolyn reserves the right to:
Modify promotions
Withdraw offers
Cancel promotional codes used fraudulently
Discounts cannot be exchanged for cash.
12. Intellectual Property
All website content, including but not limited to:
Logos
Product images
Graphics
Videos
Text
Designs
Icons
Branding
are the property of Kiksolyn or its licensors and are protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without written permission.
13. User Conduct
Users agree not to:
Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Upload malicious software.
Interfere with website functionality.
Use automated tools to scrape or copy website content.
14. Limitation of Liability
To the fullest extent permitted by law, Kiksolyn shall not be liable for:
Indirect damages
Consequential losses
Loss of profits
Loss of business opportunities
Delays caused by third-party courier services
Events beyond our reasonable control
Our total liability shall not exceed the amount paid for the affected order.
15. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
16. Force Majeure
Kiksolyn shall not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, pandemics, or transportation disruptions.
17. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the revised terms.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in Nigeria.
19. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us.
Kiksolyn
Email: info.kiksolyn@gmail.com
Phone:+234 905 053 6632
Phone:+1 443 522 8072
Website: https://kiksolyn.org/