Privacy Policy
Effective Date: July 20, 2026
At Kiksolyn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Email address
Phone number
Delivery and billing address
Order history
Account login details
Payment Information
Payments are processed securely through trusted third-party payment providers. Kiksolyn does not store your debit card, credit card, or banking details on our servers.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Process and fulfil orders
Deliver products and services
Provide customer support
Send order confirmations and delivery updates
Improve our website and customer experience
Detect and prevent fraud
Respond to enquiries
Comply with legal obligations
With your consent, we may also send promotional emails, product updates, and special offers. You may unsubscribe at any time.
3. Cookies
Our website uses cookies to:
Remember your preferences
Improve website performance
Keep items in your shopping cart
Analyse website traffic
Enhance your shopping experience
You can disable cookies through your browser settings, although some features of the website may not function properly.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties where necessary, including:
Payment service providers
Delivery and logistics partners
Website hosting providers
Customer support providers
Government or regulatory authorities where required by law
All third parties are expected to handle your information securely and only for the purposes of providing services to Kiksolyn.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
While we strive to use commercially acceptable methods to protect your information, no online system can guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Complete your orders
Provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Enforce our agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services, including payment gateways and delivery providers.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing your information.
9. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
Any updates will be posted on this page with a revised Effective Date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Kiksolyn
Address:
No. 3 Olaleke Taiwo Street, Off Grammar School Junction, Ojodu Berger, Lagos, Nigeria
Email:
info.kiksolyn@gmail.com
Phone (Nigeria):
+234 905 053 6632
Phone (USA):
+1 443 522 8072